Business Coach/Consultant

Engel Consulting

Douglas Engelbrecht
Business Coach/Consultant

Website: Coming Soon
Email: DWEngelbrecht68@HomeLab0.org
Business: 401-212-3416

About Doug

Douglas Engelbrecht is a Business Quality Systems Consultant. He brings over 30 years of experience helping organizations strengthen their operations through Total Quality Management (TQM), ISO 9001, Lean, and Six Sigma practices.

Through his consulting work and educational YouTube channel, Quality Matters https://www.youtube.com/@QualityMatters-w9z, he shows business owners and leaders how to create systems that lead to better products, happier customers, and long-term success.

Doug’s specialty lies in helping companies build a culture of continuous improvement. He focuses on four key pillars that are essential for any organization striving for excellence: customer focus, continual improvement, teamwork, and process-oriented thinking. Drawing on lessons from real-world business failures and successes—including cases like the Boeing 737 MAX crisis—Doug teaches how the right quality systems can prevent mistakes, reduce costs, and increase customer satisfaction.

Doug works with companies of all sizes to:

  • Implement or refine ISO 9001 quality management systems
  • Prepare for and respond to audits
  • Diagnose and resolve recurring product or service issues
  • Train teams in TQM, Lean, and Six Sigma principles

His insights are grounded in decades of work across both the U.S. and Europe, where he has helped companies establish high-performing systems that lead to measurable results.

Great Referrals for Doug Engelbrecht

Doug is an excellent fit for businesses that are:

  • Struggling with repeat customer complaints or internal inefficiencies
  • Preparing for ISO 9001 certification or compliance audits
  • Experiencing high product return rates or service errors
  • Trying to improve team accountability and process consistency
  • Interested in Lean or Six Sigma but unsure where to start

A great referral might sound like:

  • “Our customer service team is always putting out fires. We need to fix the root cause.”
  • “We’re aiming for ISO 9001 certification but don’t know how to get there.”
  • “We’re growing fast and want to tighten our quality control before scaling further.”

Doug’s method is approachable, analytical, and focused on sustainable change—ideal for business owners and executives who want lasting improvements.

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